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Serving Aberfoyle, Kinlochard, Stronachlachar and Inversnaid
Live: SEPA flood information Next meeting: Thursday 5 November 2026, 7:00 pm - Forest Hills Hotel (TBC)

Right door, first time

Report an issue

Start with the organisation responsible for the service. Keep the reference number, then ask SCC to help when an issue remains unresolved or affects the wider community.

1

Operational service fault

Use Stirling Council's Report it service first.

For roads, potholes, street lighting, waste, fly-tipping, flooding of council roads and other operational services, submit the issue directly so it is logged with the responsible team.

Open Stirling Council Report it ↗
2

Non-urgent police report

Report non-urgent matters to Police Scotland online.

Use Police Scotland's online form for a crime or incident that is not happening now and does not require an immediate police response. The form is reviewed and progressed in slow time.

Call 999 if there is an emergency, someone is in danger or the incident is happening now. Call 101 if the matter is urgent but not an emergency, or you need to speak to Police Scotland.

Open Police Scotland reporting form ↗ Read Police Scotland's reporting guidance ↗
3

Keep the evidence

Save the reference number and outcome.

Note the date reported, location, reference number, photographs and any response. This gives SCC a clear evidence trail if escalation is later appropriate.

4

Unresolved or wider issue

Ask the Community Council to consider escalation.

Contact SCC when the responsible authority has not resolved the issue, the response appears inadequate, or the concern affects the wider community. Include the reference number and evidence.

Send the details to SCC →

Choose the responsible authority

Some matters belong with the National Park.

Planning applications

View applications and submit formal comments through Loch Lomond & The Trossachs National Park Authority.

National Park planning ↗

Potential planning breach

Use the National Park Authority's enforcement and monitoring information.

Planning enforcement ↗

Access rights and paths

Find access-rights guidance and the National Park Authority's access role.

Access information ↗
Emergency?Do not use a website form for an immediate danger or an incident happening now. Call 999. For urgent, non-emergency police help, call 101.